Clients & Testimonials

The nature of commercial investigation, legal support, security and risk control means that much of our work is carried out in complete commercial confidence, but there is no shortage of Expert Investigation clients who are happy to share their experience and recommend us.

The names and testimonials on this page relate to just a fraction of the successful outcomes we have delivered for clients across nearly 20 years, and you’ll find plenty more on every page of this website.

Please explore the solutions and services on this website, or call us today to find out how we can support your security, risk control and legal support requirements.

Law Firms

We are proud of our reputation in the legal sector as a provider of choice for everything from national and international process serving and locate & asset reporting through to employment, commercial litigation, fraud, family, regulatory and property investigations. Read more about our legal services.

“What impresses me most about Expert Investigations is the quality of their work coupled with their consistently outstanding service standards. They set a high benchmark for the industry.”

Ben Lowans, Partner, Addleshaw Goddard

 

“I have been very satisfied with the service & capabilities demonstrated by Expert Investigations. Wragge & Co has used and continues to use Expert Investigations across a variety of practice areas and on a variety of different matters. We’ve been pleased with the levels of service and have together achieved some very positive results for our clients.”

Andrew Nugent Smith, Solicitor, Wragge & Co LLP

 

“Expert Investigations have been my first port of call for many years for a variety of work, from serving critical documents to gathering, preserving and presenting evidence in highly sensitive investigations. Their expertise in this area and attention to detail allows my clients to rely on Expert Investigations to deliver good service and a high quality output.”

Erica Simpson, Ortolan Legal Ltd

 

“The team at Expert Investigations has always provided a professional and fast response to our needs and those of our clients, from personal service of documents to surveillance related work. I would highly recommend them.”

Dawn Mobbs, Partner, Letchers LLP

 

“We have used Expert Investigations for a number of years now and have always received a very high level of service. They are professional, helpful, and particularly impressive when dealing with urgent matters.”

Sarah Balfour, Associate Solicitor, Irwin Mitchell LLP

 

“I have worked alongside Expert Investigations on a number of occasions; they simply get the job done with the least amount of fuss. The nature of the work undertaken by Expert Investigations is highly confidential and sensitive, and team have applied the highest integrity in their work. There is no doubt that Expert Investigations are leaders in their field.”

Eileen Schofield, Schofield and Associates

 

“I have instructed Expert Investigations on a variety of matters that required urgent personal service. All instructions have been implemented efficiently and I receive regular communications and updates from the team ensuring that information can be relayed to clients. I would certainly recommend Expert Investigations to anybody looking for an extremely professional service.”

Thomas Charnley, Spearing Waite

 

“Expert Investigations have amassed a really strong reputation for delivering results. The team at Expert Investigations are professional and always willing to help. They are my preferred choice in what is a highly competitive market!”

Gareth Ruddock, Partner, FBC Manby Bowdler LLP

 

Public & Private Companies

We work with companies of every size and sector, right across the UK, providing everything from commercial and employment investigations through to training, security & risk management.

“Expert Investigations offer an extremely professional, innovative and reliable service with all costs and objectives outlined upfront. I would not hesitate to seek Experts’ advice and services when our own resources and expertise have been exhausted.”

Gary Billingham, Financial Crime Officer, Secure Trust Bank PLC

 

“We were very impressed with the professional and confidential manner in which sensitive situations were approached. We would strongly recommend Expert Investigations to any company looking to engage them in any type of investigation operation.”

Avril Palmer-Baunack, Chief Executive, British Car Auctions / webuyanycar.com

“We have found Expert Investigations to be discreet, highly professional and most thorough. Their team has a broad skill set and is more than capable of delivering to the high standards that we require. I would have no hesitation in recommending Expert Investigations to any potential client.”

Graham O’Neill, Chief Executive, ACIS Ltd

 

“David is a very knowledgeable and engaging speaker. His presentation was very informative and alerted us to risks and issues that are not discussed enough at board level.”

Simon Villanueva, Legal Director South West Europe, Volvo Group UK Limited

Property & Housing Associations

We work to protect housing associations, local authorities and private landlords from a wide range of property and housing threats, from the misuse of individual properties to anti-social behaviour across entire estates. We also trace debtors, provide asset reports and serve documents nationally. Read more about our property services.

“Expert Investigations were professional and very exacting in their approach to the investigation. They communicated well throughout the investigation and produced reports from their observations which assisted the police in gaining warrants. They were very helpful in dealing with a long standing housing issue.”

Emma Pilling, Neighbourhood Officer for Pennine Housing

 

“The Association feels that were it not for the surveillance work and subsequent witness statements carried out by your organisation we would not have secured Anti-Social Behaviour Orders against 3 individuals who were terrorising the local community. Since the orders were made reports of Anti-Social Behaviour have vastly reduced in the area.”

Sheron Hall, Respect Co-ordinator, Midland Heart

“Your standards and sense of high service delivery was reliable and professional. Such an approach was instantly reassuring and reinforced my belief that future anti-social behaviour cases should always be in partnership with your company.”

Geraldine Ridgeway, Senior Housing Officer, Mercian Housing

 

“Expert Investigations were able to demonstrate their extensive commitment, skill and experience in this field, and I would have no hesitation in recommending this organisation.”

Daniel Gutteridge, Solicitor, RICS Regulation

Public Sector & Governmental Organisations

Public sector organisations experience many if not all of the same risks as private sector companies. We work with local and national government as well as publicly-funded service organisations to investigate and resolve risks relating to employment, property and more. We also provide security and investigations training for internal teams, and support long-term security & risk control strategies.

“Expert Investigations offered a confidential, unbiased approach to a technically difficult investigation. Their ability to carry out sensitive structured interviews, reduced the impact on personnel and allowed the investigation to conclude with little intrusion on the Service. Where qualified investigators are not within the portfolio of a Service, Expert Investigations are credible, cost effective and a confidential service.”

Gene Ashe, Head of Prevention and Protection, Royal Berkshire Fire and Rescue Service

 

“The service provided was to a high standard, including written logs, DVD recordings, including copies and a master copy, follow-up clarification of issues was excellent and the speed of the enquiries was very good.”

M.F.N. Ahmad, MBA, LLM, Barrister, Chief Legal Officer, Birmingham City Council

“Expert Investigations are always very flexible and responsive to our requirements. They quickly and willingly adapt to changing demands during assignments. Good rapport is established with employees and investigations are carried out discreetly and sensitively. I have recommended their services to others without reservation.”

John Hitchcock, public sector HR Adviser

 

“We found the service to be extremely professional with comprehensive evidence being provided within the estimated timescales.”

Geoff Bradley, Internal Audit Manager, Stratford-upon-Avon District Council

 

Education

Expert Investigations is a longstanding investigations and risk control partner across the UK education sector. Read more about our services for education.

“I have been impressed by the professionalism that is the hallmark of Expert Investigations’ approach to the investigative task and would certainly recommend their expertise in investigation.”

Dr Dave Walsh, University of Derby

Expert Investigations